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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glendon Jacobus

Glendon Jacobus

January 23, 2026

5  out of  5
rating by Glendon Jacobus
"Theresa and the Staff have always gone out of their way to help with any problems or questions. Always so friendly & appreciate my business. I always recommend Theresa & the Staff!!"
We responded:
"Thank you, Glendon, for sharing your positive experience with us. We're delighted to hear that you feel supported by the team. Your recommendations mean a lot to us, and we're grateful for your trust in our services. If there's anything else we can assist you with, please let us know."
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Denise Croom

January 22, 2026

5  out of  5
rating by Denise Croom
"Explain things very well n helped me through a fender bender n calmed me down"
We responded:
"Denise, thank you for your kind words. We are glad we could be there for you after the accident. We really enjoy working with you!"
Profile photo of Rachel Diel

Rachel Diel

January 12, 2026

1  out of  5
rating by Rachel Diel
"They don't care about the bare minimum. I've told them, twice, to fix the spelling of my wife's name on our insurance cards, mail, email, everything. It's still spelled incorrectly. Do better."
We responded:
" We sincerely apologize for the mistake on our part and the inconvenience it caused you. Please know that we have taken immediate steps to fix the issue and are committed to ensuring it doesn’t happen again. Your experience is very important to us, and we truly appreciate your patience and understanding. I did reach out via text as I couldn't leave a voice mail on your phone. Once again, we are sorry. And Rachel, we do care!"
Profile photo of Melissa Strommer

Melissa Strommer

December 31, 2025

5  out of  5
rating by Melissa Strommer
"I’ve had some issues over the last few years with damage to my basement. I’ve been frustrated and not really knowing where to go or what to do. I can say that Teresa comes through for me every time! Whether it’s going the extra mile to contact State Farm on my behalf, answering my questions to make me feel better, or give me direction she’s always there to help! You know the slogan “like a good neighbor…” well, she’s mine!! Thank you Teresa!!"
We responded:
"Melissa, you are so gracious! We all love working with you here at the office and I'm glad we can help you when you need it. Happy New Year!!"
Profile photo of Kim Brideau

Kim Brideau

October 30, 2025

5  out of  5
rating by Kim Brideau
"Very kind. Great people to work with. I am happy that I am with State Farm."
We responded:
"Kim, thank you for your kind words, We so enjoy working with you!!"
Profile photo of Judy Molenaar

Judy Molenaar

October 20, 2025

5  out of  5
rating by Judy Molenaar
"I notified Teresa and her staff of my new camper and they had my new insurance information ready for me in minutes. Super responsive staff and always friendly! Highly recommend."
We responded:
"Judy, thank you for your kind words. We always enjoy working with you!!"
Profile photo of Josie Beecroft

Josie Beecroft

July 17, 2025

5  out of  5
rating by Josie Beecroft
"I had a great experience with Crystal! she was very kind, informative and understanding with me, which helped me understand my insurance policies better!"
We responded:
"Josie, thank you so much for your kind review. Crystal, Robin and Sarah are wonderful at what they do and so glad you had a good experience. We look forward to continuing our relationship!"
Profile photo of Lesle Tobkin

Lesle Tobkin

July 17, 2025

5  out of  5
rating by Lesle Tobkin
"First, what drew me to you was your commercials on the radio Sounded so fun so friendly and genuine. And then when I did call you gave me my time you seem very interested in helping me the best way possible to make it so easy you guys were so friendly helpful exactly how a person wants to be treated. Thank you."
We responded:
"We are so glad that you had such a wonderful experience! We try to treat our customers as we want to be treated. Thank you for the time you made to review our business!!"
Profile photo of Monica Stenzel

Monica Stenzel

July 7, 2025

5  out of  5
rating by Monica Stenzel
"This team and their leader have made such a difference for us. Their dedication to great and timely service is so appreciated. We have moved a couple times in the state but I can tell you I would never move from this team!! I recommend them to everyone! Thank you for the great team!!"
We responded:
"Monica, thank you so much for your kind review. We absolutely love working with you and Duane. You two are a privilege to work with on your insurance needs. Thanks again!!"
Profile photo of juan du plessis

juan du plessis

March 27, 2025

5  out of  5
rating by juan du plessis
"Great service thanks"
We responded:
"Juan, we so love having you as a part of our agency. Thanks so much!!!"
Profile photo of Jennifer Beckendorf

Jennifer Beckendorf

February 6, 2025

5  out of  5
rating by Jennifer Beckendorf
"Teresa and her staff are excellent! I just completed an insurance review with Teresa. It was great to learn more about my policies and possible changes to save money and to enhance current polices. Teresa’s staff are always friendly and knowledgeable when I call the office."
We responded:
"Jennifer, we've loved working with you and your family through the years. We are lucky to have you as an insured!"
Profile photo of Tom Jensen

Tom Jensen

January 31, 2025

5  out of  5
rating by Tom Jensen
"They have been amazing to work with. Always a great experience and they really care about their clients. I recommend them to my family and friends."
We responded:
"Tom, we are thankful for a good client like you and appreciate the referrals you send to us. Good people send good people like themselves. Thanks again!!!"
Profile photo of BOOMbay Safire

BOOMbay Safire

January 31, 2025

5  out of  5
rating by BOOMbay Safire
"Every challenge I bring them, they make it look easy. I’m always treated with respect and they work hard to make sure I don’t forget any deadlines throughout the year. I’m so grateful for everyone there!"
We responded:
"Thank you so much for your kind review, it is appreciated!!"
Profile photo of Ashley Dworshak

Ashley Dworshak

January 31, 2025

5  out of  5
rating by Ashley Dworshak
"Words cannot even express my gratitude for this team. I have been with Teresa and her team for over 15 years. They are so kind and caring when it comes to auto or home incidents. They truly go above and beyond for their clients. If I could give 10 stars I would."
We responded:
"Ashley, thank you so very much for your kind words. We always try our best to make the experience as enjoyable as possible. We've loved working with you over the years and appreciate the relationship!!"
Profile photo of Kaitlyn Moonen

Kaitlyn Moonen

January 30, 2025

5  out of  5
rating by Kaitlyn Moonen
"Robin is super great and so helpful when it comes to having any questions or concerns. She respondes quickly to anything that is needed! State farm is a great company and I am happy to be A part of it!!"
We responded:
"Kaitlyn, Robin is amazing and great to work with on your insurance needs. We've appreciated the relationship we have with you and so appreciate your kind words. Thanks again!!"
Profile photo of Jason Moe

Jason Moe

January 30, 2025

5  out of  5
rating by Jason Moe
"Crystal did a great job going through and helping me get my sons life insurance all set up!"
We responded:
"Jason and Kelsey, we think the world of your family and am glad we could help you out. Teresa"
Profile photo of Robinette Smith

Robinette Smith

January 10, 2025

5  out of  5
rating by Robinette Smith
"If you are looking for an agent and team that will educate you about your insurance and make it a fun experience. This office is the one for you. Comfortable and very welcoming. Willing to answer all insurance questions too. Highly recommend!"
We responded:
"Robin, we have enjoyed being your agent these past 7 years. Thanks!!!"
Profile photo of Crystal Olmscheid

Crystal Olmscheid

January 10, 2025

5  out of  5
rating by Crystal Olmscheid
"The gals at the office are always so great to work with and can always depend on them to answer my questions!"
We responded:
"Thanks Crystal, we love working with you!!!"
Profile photo of Rod Lothert

Rod Lothert

December 11, 2024

5  out of  5
rating by Rod Lothert
"I love working with Crystal. She is very friendly and understands what she is talking about."
We responded:
"Rod, we always love working with your family and appreciate you so much!! Thanks!!"
Profile photo of Michelle Hardebeck

Michelle Hardebeck

October 24, 2024

5  out of  5
rating by Michelle Hardebeck
"Always great service! Thanks Crystal and Teresa!"
We responded:
"Thank you so much, Michelle! Crystal and I are delighted to hear that you always receive great service from us."
Profile photo of Kaylee Stallings

Kaylee Stallings

September 28, 2024

4  out of  5
rating by Kaylee Stallings
"Crystal was very nice and answer all of my questions!"
We responded:
"Thank you for sharing your experience, Kaylee! It's wonderful to hear that Crystal was able to assist you and answer all your questions. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
Profile photo of Mary Grund

Mary Grund

September 5, 2024

5  out of  5
rating by Mary Grund
"Teresa was so personal and helpful. We were very comforable with her giving us the information we needed. Thank you Teresa and her staff."
We responded:
"Thank you so much for your kind words, Mary! It's wonderful to hear that you felt comfortable and well-informed. Teresa and the team are always here to help!"
Profile photo of Mandy Heinen

Mandy Heinen

April 11, 2024

5  out of  5
rating by Mandy Heinen
"I appreciate Robin and the team who are always prompt with responses and who have helped us achieve the best rates."
We responded:
"Mandy, thank you so much for the review. We appreciate the relationship we've had with you and your family over the years and so enjoy working with you! Thanks again!!!"
Profile photo of Michael Weiland

Michael Weiland

January 18, 2024

5  out of  5
rating by Michael Weiland
"I've been with Theresa for well over 10 years now. She has always surrounded herself with great staff. I just contacted them and Crystal was Johnny on the spot getting me a quote and set up with yet another vehicle. The best part for me being busy, is their willingness to do things over text as well. They have my business for years to come!"
We responded:
"Michael, you are so wonderful to work with and you always make us smile when you call or come into the office. Thanks!!"
Profile photo of Heidi Dahline

Heidi Dahline

January 16, 2024

5  out of  5
rating by Heidi Dahline
"My family and I have had Theresa Holwerda State Farm Insurance for a few years now. I personally used a different insurance company before combining with my husband. I can not say enough about the customer service I have received from Theresa and her staff. My daughter had a claim that went real smoothly and just in December my son got into an accident and totalled his car. Not only did they check frequently on how my son was doing, they followed up regularly on how the claim was progressing. They never made me feel as if there was a stupid question and I felt very comfortable with asking anythi ng I didn't or don't understand. What a wonderful group not only for my family but this community, not only for their customer service, but commitment to the community. Thank you Theresa Holwerda and staff for everything."
We responded:
"Thank you for the great review. We are so happy to help you with all your Insurance needs."