Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naomi Johnson

Naomi Johnson

March 19, 2026

5  out of  5
rating by Naomi Johnson
"I have had the best experience with Sarah at Teresa Holwerda’s State Farm office. She is always so helpful when I have any questions or needing any assistance with my policy. Whether I am making payments or have questions about my insurance policies she is always prompt, friendly, and knowledgeable. To be treated as a valued customer will always appreciated. The customer service is bar none the best I’ve gotten with any insurance company that I have worked with. Thank you Sarah!"
We responded:
"Naomi, Sarah is great to work with and we are so glad you found her helpful. Thank you for your kind review and we appreciate it so much!"
Profile photo of Debra Portinga

Debra Portinga

March 19, 2026

5  out of  5
rating by Debra Portinga
"Crystal and Teresa answered all our Insurance questions. They are very easy to talk to. I was glad they told us about an umbrella policy which now protects us financially. We saved a lot of money since bundling all our insurance needs. I would certainly recommend State Farm!"
We responded:
"We so enjoyed working with you and Lyle. We always want to be sure our policyholders have the right coverage in case the worst happens. Thank you again!! "
Profile photo of Brenna Ahlbrecht

Brenna Ahlbrecht

February 26, 2026

5  out of  5
rating by Brenna Ahlbrecht
"Love working with the ladies at Teresa Holwerda State Farm office! Always so kind, patient and helpful. Definitely recommend going here for your insurance needs!"
We responded:
"Thank you so much Brenna, we always love working with you and your family. Appreciate you!"
Profile photo of Kimberly Wendt

Kimberly Wendt

February 25, 2026

5  out of  5
rating by Kimberly Wendt
"After our vehicle was stolen and recovered, Sarah was very helpful and responded quickly to our questions! She personally let us know that the vehicle was a total loss. Sarah gave us an estimate of coverages and once we decided emailed temporary id cards."
We responded:
"Kim, thank you so much for your review. We are glad we could help you out when your vehicle was stolen. Thanks for being such a great customer and we love being your agent!!"
Profile photo of Jaida Dworshak

Jaida Dworshak

February 25, 2026

5  out of  5
rating by Jaida Dworshak
"Always a personalized experience working with Crystal and Teresa, fast responses and genuine Kindness couldn’t ask for a better insurance company !"
We responded:
"Jaida, thank you for your review, we are glad we could give you the service you deserve. Thanks again!!"
Profile photo of Nikki Ilgen

Nikki Ilgen

February 22, 2026

5  out of  5
rating by Nikki Ilgen
"Teresa and her staff are awesome! They help with all aspects from finding to the appropriate insurance coverage to processing claims."
We responded:
"Nikki and Brian, thank you so much for your review, you made our day. Our team always loves working with you guys! Keep warm and thanks again!!"
Profile photo of Kari Goldschmidt

Kari Goldschmidt

February 19, 2026

5  out of  5
rating by Kari Goldschmidt
"My experience working with Teresa's employees has always been excellent! This time in particular, Sarah helped me through a situation with kindness, compassion, and timeliness. I never hesitate to contact them with a question, concern, or clarification. The response time is always excellent. Thank you!"
We responded:
"Kari, we appreciate your review and Sarah is awesome!! So glad she got things handled for you. Thank you for being a part of our agency!! "
Profile photo of Hal Miller

Hal Miller

February 18, 2026

5  out of  5
rating by Hal Miller
"This agency is simply outstanding. The staff takes such magnificent care of their clients. They are so welcoming whether you are on the phone or right in their office and they go out of their way to take care of your needs. They also continue to check on you after things are completed. They are 5 stared. 👏👏👏👏👏"
We responded:
"Hal, thank you for your kind review. You are so easy and fun to work with and I’m glad we can be there for you. Our whole team loves working with you and your family and we have always valued our relationship. Thank you again!!!"
Profile photo of Caitlynn Hanson

Caitlynn Hanson

February 12, 2026

5  out of  5
rating by Caitlynn Hanson
"I love Teresa and Crystal! Super friendly people and always willing to answer my questions. I love how up to date they are when I need changes or things in my insurance change. I also love how quick they are when it comes to responses !"
We responded:
"Thank you, Caitlynn, for your wonderful feedback! It's fantastic to hear that you've had such a positive experience with Teresa and Crystal. We're glad to know that our team's friendliness and promptness in handling your insurance needs have made a difference for you. Your satisfaction is important to us, and we're always here to assist with any questions or changes you may have."
Profile photo of Andy Polzin

Andy Polzin

February 12, 2026

5  out of  5
rating by Andy Polzin
"My family and I have had a great experience with both Teresa, as well as Crystal and all involved. A+ insurance company"
We responded:
"Thank you, Andy, for sharing your positive experience with us. It's wonderful to hear that you and your family have had such a great experience with the team. Your feedback is truly appreciated, and we're delighted to know that we could meet your expectations."
Profile photo of Darrell Petersen

Darrell Petersen

February 6, 2026

5  out of  5
rating by Darrell Petersen
"State Farm Payment Processing Center did not post my paid monthly premium to the correct account, even though I wrote the correct policy number on the check memo line. Sarah from Teresa Holwerda Agency found the misapplied payment and was successful to get it applied to the correct policy. Sarah also communicated several times with me on the progress. Thank you very much, Sarah!!! Darrell Petersen"
We responded:
"Thank you, Darrell, for sharing your experience. It's great to hear that Sarah was able to assist you effectively and ensure your payment was applied correctly. We appreciate your feedback and are glad to know that Sarah's communication and dedication made a positive impact. Your satisfaction is important to us, and we're here to help with any future needs."
Profile photo of Ash

Ash

February 6, 2026

5  out of  5
rating by Ash
"Sarah and the whole team is always super helpful and timely whenever I have a question or need to adjust anything. I really appreciate their professionalism and kindness they show, and how personable they all are, truly a gem of a team in town!"
We responded:
"Thank you, Ash, for sharing your positive experience with Sarah and the team. It's wonderful to hear that their helpfulness, professionalism, and kindness made a difference for you. We truly value your feedback and are delighted to know that you consider our team a gem in town. Your support means a lot to us!"
Profile photo of Todd Raap

Todd Raap

January 31, 2026

5  out of  5
rating by Todd Raap
"Easy to deal with. Nice people."
We responded:
"Thank you, Todd, for sharing your positive experience. We're glad to hear that you found our team easy to deal with and nice. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Profile photo of Glendon Jacobus

Glendon Jacobus

January 23, 2026

5  out of  5
rating by Glendon Jacobus
"Theresa and the Staff have always gone out of their way to help with any problems or questions. Always so friendly & appreciate my business. I always recommend Theresa & the Staff!!"
We responded:
"Thank you, Glendon, for sharing your positive experience with us. We're delighted to hear that you feel supported by the team. Your recommendations mean a lot to us, and we're grateful for your trust in our services. If there's anything else we can assist you with, please let us know."
Profile photo of Denise Croom

Denise Croom

January 22, 2026

5  out of  5
rating by Denise Croom
"Explain things very well n helped me through a fender bender n calmed me down"
We responded:
"Denise, thank you for your kind words. We are glad we could be there for you after the accident. We really enjoy working with you!"
Profile photo of Rachel Diel

Rachel Diel

January 12, 2026

1  out of  5
rating by Rachel Diel
"They don't care about the bare minimum. I've told them, twice, to fix the spelling of my wife's name on our insurance cards, mail, email, everything. It's still spelled incorrectly. Do better."
We responded:
" We sincerely apologize for the mistake on our part and the inconvenience it caused you. Please know that we have taken immediate steps to fix the issue and are committed to ensuring it doesn’t happen again. Your experience is very important to us, and we truly appreciate your patience and understanding. I did reach out via text as I couldn't leave a voice mail on your phone. Once again, we are sorry. And Rachel, we do care!"
Profile photo of Melissa Strommer

Melissa Strommer

December 31, 2025

5  out of  5
rating by Melissa Strommer
"I’ve had some issues over the last few years with damage to my basement. I’ve been frustrated and not really knowing where to go or what to do. I can say that Teresa comes through for me every time! Whether it’s going the extra mile to contact State Farm on my behalf, answering my questions to make me feel better, or give me direction she’s always there to help! You know the slogan “like a good neighbor…” well, she’s mine!! Thank you Teresa!!"
We responded:
"Melissa, you are so gracious! We all love working with you here at the office and I'm glad we can help you when you need it. Happy New Year!!"
Profile photo of Kim Brideau

Kim Brideau

October 30, 2025

5  out of  5
rating by Kim Brideau
"Very kind. Great people to work with. I am happy that I am with State Farm."
We responded:
"Kim, thank you for your kind words, We so enjoy working with you!!"
Profile photo of Judy Molenaar

Judy Molenaar

October 20, 2025

5  out of  5
rating by Judy Molenaar
"I notified Teresa and her staff of my new camper and they had my new insurance information ready for me in minutes. Super responsive staff and always friendly! Highly recommend."
We responded:
"Judy, thank you for your kind words. We always enjoy working with you!!"
Profile photo of Josie Beecroft

Josie Beecroft

July 17, 2025

5  out of  5
rating by Josie Beecroft
"I had a great experience with Crystal! she was very kind, informative and understanding with me, which helped me understand my insurance policies better!"
We responded:
"Josie, thank you so much for your kind review. Crystal, Robin and Sarah are wonderful at what they do and so glad you had a good experience. We look forward to continuing our relationship!"
Profile photo of Lesle Tobkin

Lesle Tobkin

July 17, 2025

5  out of  5
rating by Lesle Tobkin
"First, what drew me to you was your commercials on the radio Sounded so fun so friendly and genuine. And then when I did call you gave me my time you seem very interested in helping me the best way possible to make it so easy you guys were so friendly helpful exactly how a person wants to be treated. Thank you."
We responded:
"We are so glad that you had such a wonderful experience! We try to treat our customers as we want to be treated. Thank you for the time you made to review our business!!"
Profile photo of Monica Stenzel

Monica Stenzel

July 7, 2025

5  out of  5
rating by Monica Stenzel
"This team and their leader have made such a difference for us. Their dedication to great and timely service is so appreciated. We have moved a couple times in the state but I can tell you I would never move from this team!! I recommend them to everyone! Thank you for the great team!!"
We responded:
"Monica, thank you so much for your kind review. We absolutely love working with you and Duane. You two are a privilege to work with on your insurance needs. Thanks again!!"
Profile photo of juan du plessis

juan du plessis

March 27, 2025

5  out of  5
rating by juan du plessis
"Great service thanks"
We responded:
"Juan, we so love having you as a part of our agency. Thanks so much!!!"
Profile photo of Jennifer Beckendorf

Jennifer Beckendorf

February 6, 2025

5  out of  5
rating by Jennifer Beckendorf
"Teresa and her staff are excellent! I just completed an insurance review with Teresa. It was great to learn more about my policies and possible changes to save money and to enhance current polices. Teresa’s staff are always friendly and knowledgeable when I call the office."
We responded:
"Jennifer, we've loved working with you and your family through the years. We are lucky to have you as an insured!"
Profile photo of Tom Jensen

Tom Jensen

January 31, 2025

5  out of  5
rating by Tom Jensen
"They have been amazing to work with. Always a great experience and they really care about their clients. I recommend them to my family and friends."
We responded:
"Tom, we are thankful for a good client like you and appreciate the referrals you send to us. Good people send good people like themselves. Thanks again!!!"